Privacy and Cookie Policy


By default we don’t directly collect any information that could be used to personally identify you. We anonymise your IP through Google Analytics as well.
If you choose to contact us via the contact form, we will use this information to contact you in relation to your enquiry and will only keep the information as long as it’s relevant.

If you contact us via the live chat widget present on the bottom of the screen, you need to be aware that the form is hosted by a third party company and the information is processed via their servers. They have released a privacy statement about how they use this information is captured and handled here; vCita Customer Data Protection Addendum and their privacy policy here. Again, we will only use this information to contact you in relation to your enquiry and keep the information only as long as it’s relevant.

We use a Facebook Feed plugin to display social media content on our website. As a result, our website makes requests to Facebook’s servers in order to display images and videos. These requests make your IP address visible to Facebook, who may use it in accordance with their data privacy policy:

We embed a Facebook widget to allow you to see information about, and “like”, our Facebook page. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking” our Facebook page), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy:


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make a website work, or work more effectively, as well as to provide information to the owners of the website.

Examples of when cookies are used on this site;

To keep track of your current sign in status (No personal information is stored within these cookies).

To track the usage and performance of our website so we can continue to improve the general user experience (Google Analytics uses the following cookies). Click here to opt-out of Google Analytics from this site

This table explains the cookies we use and why.

Cookie Set by Cookie Name Purpose Expires
Google Analytics _ga
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. You can read more about Google Analytics cookies here. 2 years, 24 hours, when you close your browser respectively.
vCita live chat form intercom-id-
The cookies are set by the vCita live chat form to track the current session if you initiate a conversation via our live chat window.
Facebook fr Cookie is set by Facebook when viewing our Facebook feed on the homepage which allows you to interact with our Facebook page. 1 month

You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers or Google has created their own browser extension to stop tracking across all websites which you can download here.


If you do have any questions about anything outlined here, please feel free to contact us on

“Can’t recommend Dale enough. Used him on numerous occasions, always very helpful and follows up afterwards. Great service 10/10!”

Rick (Lincoln)

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